Sameh El Zankalony

Full Stack Developer

Hi there, I'm a Full Stack developer, I'm specialized in Front-end development & back-end development. I've made some great projects, you can check them in the following link zankalony.com/projects/

Featured Projects

View selected projects below. More information can be found at zankalony.com/projects/.

CSS PORTFOLIO

It's the same page you're seeing now :), This is my first creation using html & CSS. I've made a lot of efforts to create it & I value it so much

View project / case study

DAYS COUNTER

This is a very simple project where the user enters a date, and the webpage calculates how many days has passed since that date. :)

View project / case study

Work Experience

I've worked 18 years in shipping industry, and have climbed up my way through positions till I finished with Customer Experience Manager. When the time came to close the Company I work for, I decided to persue my old passion, coding, and here I am

Customer Experience Manager

Hamburg Sud Egypt Maritime Agencies

From year 2022 till end of 2023

A customer experience manager is a professional who oversees the quality and satisfaction of the interactions between a company and its customers. Also, responsible for ensuring that the company delivers a consistent, positive, and memorable experience to its customers across all touchpoints, such as online, phone, email, or in-person. Also, collects and analyzes customer feedback, identifies areas of improvement, and implements solutions to enhance the customer journey.

Some of Projects I participated in:

Led the rolling out alot of new systems in Egypt
Responsbile for organizing brand sunset in Country & transferring people to the mother company
My team won Global Award "CX Champion" during my time.
Recieved the hightest score in Customer Survey in the Area.

Booking Manager

Hamburg Sud Egypt Maritime Agencies

From year 2019 till end of 2022

A Booking manager is responsible for booking team who are entering customer bookings into system, he overseas the accuracy & the efficiency of his team and also responsible for overall data regarding shipments on board of the vessel. .